People are searching get found
increase visibility, traffic, growth & reviews
at a fraction of what others charge you
portions of profits go to non-profit organizations
so just how important is social media marketing and reputation/review management to your business?

"97% of consumers use the internet to find local businesses, and one in eight search online for a nearby business every single day. Review sites are at the epicenter of “near me” searches. It’s time to embrace online review sites and use them to your advantage. Word of mouth happens online now."

Forbes Technology Council

"Online Reviews Are The Best Thing That Ever Happened To Small Businesses" by Cory Capoccia

"Content only gets you so far. Much of social media ROI is earned in responding to customers. Replies to even negative comments can improve your brand image, reach new customers, and increase the likelihood that customers will buy again."

HBR Social Platforms

"The Basic Social Media Mistakes Companies Still Make" by Keith A. Quesenberry

"Many consumers look at ratings and reviews before making purchases. Nearly half of American adults say online reviews are extremely or very important in helping them decide which products and services to buy."

MarketWatch Survey Press Release

"Ad Campaign Emphasizes The Importance Of Ratings" by The Harris Poll for Ally Financial

  • Demonstrated that a 1-star increase in ratings equals a 5-9% increase in revenue. By comparing the historical data from Yelp and the Washington State Department of Revenue, he discovered the link between consumer reviews and consumer purchases.

  • Determined that consumers bought more from businesses that had a greater number of reviews rather than a small number of impeccable reviews. In other words, his study showed that when consumers look at a business reputation online, they care more about how many reviews a business has rather than whether those reviews are by “elite” or certified customers with large networks.  The more reviews your business has, the more credible you appear.

Harvard Business School Published Study by Professor Michael Luca

Stars & Stripes Associates, LLC

6252 Commercial Way, Suite 107, Weeki Wachee, FL 34613 

Office #: +1.352.616.0409 | Email:

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